Client: Public Authority for Industry (PAI), Kuwait
Industry: Government / Industrial Development
Solution: Multi-Department Robotic Process Automation (RPA)
As a key government entity overseeing Kuwait’s industrial sector, PAI was facing challenges managing repetitive, manual tasks across multiple departments. Staff were spending significant time on activities such as reconciling financial records, entering contract data, and managing user access — all of which slowed down operations and limited capacity for strategic work.
Their objectives were clear:
DPS implemented a suite of RPA-powered solutions across three major departments — Finance, Human Resources, and Industry — leveraging Blue Prism as the automation platform.
The RPA bots were integrated with existing systems and configured for error handling, logging, and escalation where needed.
Reconciliation of accounts payable and receivable against bank statements
Auto-creation, transfer, and disabling of employee access across internal systems
Auto-entry of contract information into the IAMMS system
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